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Customer Experience Management Software
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Collect, sort and share customer feedback with relevant teams (or specific people like HODs) through one versatile customer experience management software. It’s difficult to handle customer experience (CX) issues coming from multiple sources like online surveys, live chat, emails and even social media. Online customer experience management brings it all together, letting you deal with it as a collective organization rather than as disconnected teams. Customer experience software also allows for a consistent handling of customers no matter which channel they use to interact with your brand. This is the very definition of customer experience management (CEM).
For all skill levels. No software download or HTML skills needed.
Install code to get user feedback on websites, products & mobile apps.
Brand your Nudges™ with customized fonts, colors, logos & more.
Ask the right users at the right time for unparalleled user feedback.
Choose from over 10 question types for the perfect question, every time.
Never start another survey from scratch with our professional templates.
Ask the right questions to the right users politely & delightfully.
Capture user feedback quickly and painlessly at every stage.
Watson Sentiment Analysis, Wordcloud & advanced analytics.