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Product Feedback Software
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Solicit customer feedback while your users are engaged in your product. Gather really specific types of feedback about your product and ask pointed questions for clear, actionable data. This makes the data you obtain more valuable because it’s given in real-time. You can segment users based on pricing tiers, how long they’ve been a customer, trial or not, and more.
“We needed a way to listen to our customers in real-time and react to their feedback based on their feelings of what happens on the site... Since surveys are part of the discovery agile process, we can act on results immediately and get benchmark numbers in a short time.”
For all skill levels. No software download or HTML skills needed.
Install code to get user feedback on websites, products & mobile apps.
Brand your Nudges with customized fonts, colors, logos & more.
Ask the right users at the right time for unparalleled user feedback.
Choose from over 10 question types for the perfect question, every time.
Never start another survey from scratch with our professional templates.
Ask the right questions to the right users politely & delightfully.
Capture user feedback quickly and painlessly at every stage.
Watson Sentiment Analysis, Wordcloud & advanced analytics.
A product feedback survey collects responses from users about their experience of using your product. Product feedback software lets you ask insightful questions, collects the feedback, and analyzes the responses to extract actionable insights for better product development. Check out this comprehensive Feedback Survey Question Guide For Product Owners.
Long form-based surveys, short in-app surveys, transactional emails, Net Promoter Score Surveys, suggestion boards, and phone calls are common ways to collect product feedback. A product feedback software that lets you ask the right question to the right user while targeting them by page, visit length or depth, visit number, activity, and more factors is one of the best tools to get insightful feedback. Here's How to Collect Product Feedback Using Great Survey Questions.
To develop or improve products, measure customer satisfaction, create a better user experience, retain customers, and let them know their opinion is valuable. You may have the best idea and design in your mind and a great product already out in the market, but only your users can tell whether it works in the real world. That is why product feedback is so important for product roadmap development. To improve your product constantly with customer feedback, read Why Is Product Feedback Important.