Shivani Dubey

Author

Shivani Dubey

Author & Editor at ProProfs |

Shivani Dubey is a seasoned writer and editor specializing in Customer Experience Management. She covers customer feedback management, emerging UX and CX trends, transformative strategies, and experience design dos and don'ts. Shivani is passionate about helping businesses unlock insights to improve products, services, and overall customer experience.

Articles by Shivani Dubey

60+ Website Usability Survey Questions to Ask Your Customers

How would you know if your website meets the expectations of your visitors? Well, website usability surveys are among the best and the most popular ways to understand your website experience. You can ask various survey questions at the right moment to get quick and actionable responses. You can also find out what they expect...
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7 Best Userlytics Alternatives to Collect User Feedback in 2024

While surveys are getting more advanced with time, survey tools like Userlytics are not able to match pace. No wonder users are demanding Userlytics alternatives with cutting-edge features to enhance the process of collecting user feedback. Are you also looking for such tools? I’ve got you covered. Having been a part of the SaaS industry...
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8 Best Retently Alternatives for 2024

When I used Retently for a brief while, I was impressed with its core offerings – NPS, CSAT & CES surveys. But that’s it. It left me wanting for more advanced functionalities. Since then, I’ve tried many platforms that fit perfectly into the Retently alternatives criteria. So, lo and behold, my top 8 Retently competitors....
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Real Estate Surveys: Use Cases, Tips & Essential Questions

In the dynamic world of real estate, understanding your clients is the key to success. Real estate surveys and questionnaires offer a simple yet powerful way to gain valuable insights and stay ahead of the game.  By tapping into the thoughts and preferences of your target market, you can make informed decisions and drive your...
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A Practical Guide to Effective Feature Prioritization Surveys | Qualaroo

When we talk about product development, where innovation is the heartbeat of progress, determining which features take precedence, or feature prioritization as it’s called, can seem like a herculean task. As businesses strive to deliver solutions that resonate with user needs and expectations, feature prioritization surveys emerge as a pivotal compass in navigating the development...
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Website Feedback Tabs & Buttons: Everything You Need to Know

Do you want valuable feedback from your website visitors while ensuring seamless navigation? If so, you should consider adding feedback tabs and buttons to your website.  Website feedback tabs are smart tools that allow you to collect high-quality feedback in a user-friendly way.  They blend in with your website’s design and steer clear of interfering...
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How to Add a Survey to Your Website: A Step-by-Step Guide

Identifying what your website visitors truly want and need is the secret to delivering an exceptional user experience. Surveys enable you to gather valuable feedback, insights, and opinions from your audience, empowering you to improve your offerings and engagement. But here’s the catch: adding a survey to your website shouldn’t feel like a daunting task....
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Mastering Website Feedback Forms: Tips to Drive User Engagement

If you want to gather feedback from your website visitors to improve the user experience, increase conversions, and grow your business, you need to implement a website feedback form. These forms are a simple tool to collect feedback from your visitors, helping you understand their needs, preferences, problems, and suggestions. You can also use them...
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Product Testing Surveys: 45+ Questions to Ask for Product Growth

Imagine launching a product without knowing how it will be received or whether it meets user expectations. Risky, right? That’s where product testing surveys come in. You can also conduct surveys for product testing even after you’ve launched a product and want to collect actionable insights to make it more user-centric. In this article, we’ll...
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10 Best Survey Software for Small Businesses

One of the best things about small businesses is they can have more direct communication with their customers due to a smaller customer base and fewer bureaucratic layers of management. In this effort, survey software for small businesses can help you gather valuable insights for continuous improvement and stay competitive while ensuring customer delight. In...
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