Before starting your survey campaign, you need an effective feedback tool that can handle all your requirements. A good survey tool not only lets you create the survey but also cuts short the feedback analysis time by providing additional technologies such as AI-based analysis tools.
With so many products in the market and their overlapping features, it becomes difficult to choose the right tool. It requires painstaking effort and time to go through each of them and see if it fits your requirement list
Feedback tool Survicate is one such tool that has a host of features to survey customers, but like every tool, it has its set of pros and cons – which is why it makes sense for you to look for more alternatives to compare and choose the best tool for your needs.
With this blog, we will be answering the question – ‘What are some of the best Survicate alternatives and competitors in the market?’.
To do this, we have listed the best alternatives to Survicate to help you compare their features and prices so you can choose the tool that incorporates everything you need.
What is Survicate Software?
Survicate is a complete customer feedback tool that lets you create surveys for websites, web apps, mobile apps, and emails. You can analyze the feedback with the powerful analytical engine to extract meaningful insights and improve users’ experience.
Best for: Multi-channel surveys, Centralized Feedback hub
3rd party integrations allowed: Yes
Suited for: Small to large businesses
Price: Paid plans start with $89/month billed annually.
10 Best Survicate Alternatives in 2024
1. Qualaroo
Qualaroo is the best survicate alternative that can handle every step of your survey campaign, i.e., from creation to analysis, making it one of the best alternatives to Survicate. With multi-channel survey deployment, you can hear the voice of your customers across every touchpoint. It lets you collect in-context feedback insights to provide the best possible user experience, generate leads, and design products that sell.
Best for: All kinds of surveys, Multi-channel deployment, AI-based analytics
3rd party integrations allowed: Yes
Suited for: Small to large businesses
Features
- Create and deploy surveys through the website, mobile app, email, SaaS product, and URL (link surveys).
- Easy-to-use guided survey creator with 40+ pre-built question templates, 12+ question types, skip-logic, rebranding, 50+ language translations, and design customization options.
- Click-to-activate advanced targeting options to show the survey Nudges™ to the right audience at the right time. You can add new target options using custom properties.
- Design surveys for competitive analysis, lead generation, targeting exit intent, uncovering issues or bugs, collecting suggestions, exploring product opportunities, and more.
- It comes with intuitive analytical tools such as a sentiment analysis engine and word cloud generator to quickly mine through the feedback and extract actionable insights.
- Each survey has its separate report section so you can track the performances individually. You can filter the data as per various demographic and psychographic attributes.
- Seamlessly integrate with other tools to automate workflows and data management.
Price: Starts from $69 per month.
Recommended Read: Here is our list of best 30 Best Website Feedback Tools
2. ProProfs Survey Maker
ProProfs Survey Maker is another great survicate alternative that goes one step ahead of just surveys by allowing you to design interactive scored quizzes and quick polls as well. The tool is built to maximize user engagement and makes it easier to collect data from the desired audience.
Best For: Multi-channel deployment, Surveys, Polls, Quizzes, Forms
3rd party integrations allowed: Yes
Suited for: Small to large businesses
Features
- Comes with a drag-&-drop editor to create beautiful surveys, polls, web forms, quizzes, assessments, sidebar forms, and more.
- Design surveys and quizzes in minutes using 100+ beautiful templates, skip logic, 15+ question types, custom design options, and scoring mechanisms.
- It also offers 40+ language translations, question randomizers, and survey rebranding.
- Provides multi-channel deployment options – website, mobile app, email, and social media.
- Incorporates a detailed reporting section for feedback analysis. Track survey responses, user details, survey scores, completion rates, and other metrics under the same screen.
- Lets you add a non-intrusive sidebar feedback button to your website.
- Seamlessly integrates with tools such as Mailchimp, Freshdesk, and Zendesk.
Price: Starts from $19 per month.
3. Mopinion
Mopinion is another all-in-one feedback tool for your digital channels, i.e., website, app, and email. With mindful tool design and advanced data analysis techniques, Mopinion is easily one of the best Survicate alternatives in the market.
Best For: Different survey types, Multi-channel deployment, Sentiment analysis
3rd party integrations allowed: Yes
Suited for: Small, medium, and large businesses
Read Also:14 Best Mopinion Alternatives for Businesses to Collect Customer Insights
Features
- Drag-&-drop survey editor with pre-built templates to create surveys for the website, app, and email.
- Provides survey theme customization and branding options.
- Supports language translations, multiple question types, question routing, and responsive survey design.
- Automatically passes customers’ metadata when they fill out the survey to provide in-depth information about the respondent.
- Provides detailed targeting options based on demographics, metadata, behavior, customer type, and other attributes.
- You can embed the survey and feedback widget directly into your emails.
- Detailed reporting sections where you can create custom dashboards to view the data using charts and graphs.
- Features text analytics technology to highlight keywords and phrases in the open comments.
- Automatically categorizes the responses into labels such as pricing, UI/UX, issue, bug, etc.
- It also supports sentiment analysis to automatically sort the responses into user emotions and track them over time.
- It allows integration with other tools such as Jira, Google Analytics, Marketo, and Hubspot.
Price: $229/month billed annually
4. SurveyMonkey
With SurveyMonkey, you can gather customer feedback, 360-degree employee feedback, and market research data, among other valuable insights. You can design a successful survey campaign tailored to suit your desired audience without writing a single piece of code. This is the reason we have added it to our survicate alternatives list.
Best for: All kinds of surveys, Quizzes, Polls, Multi-channel deployment, AI-based data analysis
3rd party integrations allowed: Yes
Suited for: Small to large businesses
Features
- Provides an easy-to-use visual editor to create surveys, polls, and quizzes in minutes for any channel.
- Add progress bar, scoring mechanism, question randomization, and other such elements to your surveys and quizzes to make them more interactive.
- Offers features such as pre-built templates, skip logic, multiple answer types, survey language translation, and design customization options.
- If you have an app, you can collect app store ratings from users using in-app rating prompts.
- Its AI-based SurveyMonkey Genius engine automatically calculates the estimated completion rate for your designed survey so you can make changes before deployment.
- Includes robust sentiment analysis tool and word cloud generator to analyze the feedback data and extract valuable insights.
- Use the automatic charts, custom graphs, and feedback summaries to filter and compare the response data. You can also categorize the responses using tags.
- Integrate with other tools to manage dataflows across various teams.
Price: Starts at $31/month billed annually
Related Read: Best 15 SurveyMonkey Alternatives
5. Qualtrics
With Qualtrics comes the power of superior data analysis techniques. The experience management tool employs iQ™ engines that provide text analytics, predictive analysis, sentiment analysis, and other technologies to dive deep into the data and find out the nuanced points of interest. These and other features make Qualtrics a definite Survicate alternative.
Best for: Multi-channel surveys, Feedback button, AI-based analytics
3rd party integrations allowed: Yes
Suited for: Medium to large businesses
Features
- Provides multi-channel survey deployment options, i.e., website, mobile app, email, SMS, QR code, and more.
- Design surveys using the drag-&-drop editor, 50+ survey templates, 100+ questions, skip logic, animations, extensive theme customization options, rebranding, and language translations.
- You can deploy on-page survey popups, an inline feedback button, and a sidebar feedback button to collect customer insights.
- Use the advanced targeting options to display the surveys to the right people.
- Their iQ™ analysis tool suite applies AI and machine learning to analyze your feedback data and monitor the performance of your campaigns.
- Use text analytics and sentiment analysis to uncover key phrases, trends, topics in the feedback, and their associated sentiments among the respondents.
- Identify the key drivers in real-time that impact your customers, such as price, time of service, quality, etc.
- Create custom charts using filters to slice the data as you want.
- Integrate seamlessly with your other tools such as Salesforce, Adobe, and Marketo.
Price: Contact for a quote
Related Read: 20+ Best Customer Experience (CX) Management Software
6. KwikSurveys
If you are interested only in website surveys that are responsive by design, KwikSurveys is the tool to go for. In addition to survey tools for your website, you can also take their 3rd party survey service to buy targeted responses through 50 million panelists worldwide, making Kwik surveys a worthy alternative to Survicate.
Best for: Embedded website and email surveys, 3rd party surveys
3rd party integrations allowed: Yes
Suited for: Individuals and small to medium businesses
Features
- Create website surveys, feedback forms, and interactive quizzes.
- Provides a drag-&-drop builder to create surveys in minutes without any coding.
- Create interactive quizzes with 11+ question types, scoring mechanism, and quiz password setting.
- Offers 21+ question types, page logic, question piping, pre-built templates, and A/B testing for surveys and forms.
- Deliver surveys by email, shortlink, social media, QR code, or embed them on your website.
- Supports responsive survey design that works seamlessly on any device.
- Provides theme customization and rebranding options, so you can align the surveys with your website theme.
- You can also gather survey responses by buying 3rd party survey services. You can choose the target audience based on demographics and psychographics.
Price: Paid plans start at $13/ month
7. Typeform
The simplicity of Typeform is not to be confused with its effectiveness. It is one of the most popular website survey tools that fit into anyone’s budget and still provide features to fulfill all the survey needs. That is why we have added it to the list of best alternatives to Survicate.
Best for: Website survey popups, Forms, Polls, Quizzes, Website survey widget
3rd party integrations allowed: Yes
Suited for: Small to large businesses
Features
- It lets you build surveys, forms, polls, tests, and engaging quizzes for your website.
- Create truly personalized surveys and forms with features like pre-built templates, custom form layouts, question randomizer, progress bar, skip logic, customization themes, and mobile-responsive design.
- Use the custom launch options to show the surveys and forms to the right audience at the right time.
- Add the survey to your website, share it with a URL link, or send it to your contact list via email.
- You can embed the survey into your website as a popup, popover, slider, or sidebar button.
- It also offers conversational chatbots for your website to assist visitors and collect leads.
- Connect with Slack, Mailchimp, and other tools to export and manage your feedback data.
Price: Starts at $35/month
Related Read: 11 Best Typeform Alternatives to Check-in 2024
8.UserReport
If you think survey popups would interrupt users, collect unsolicited feedback using UserReport’s survey and feedback widgets. The tool is excellent for exploring the most popular ideas among your users and gathering their feedback on your mobile app and website without causing survey fatigue. This is why it is one of the best survicate alternatives to look for.
Best for: Feedback Widget, Survey widget
3rd party integrations allowed: Yes
Suited for: Small to large businesses
Features
- Add a survey widget and feedback widget on your mobile app and website.
- It offers mobile responsive design, pre-added questions, 60+ language translations, white labeling, and design customization options for both widgets.
- You can embed the feedback widget to your website or app to collect new ideas from the users.
- The users can click on the feedback widget to open up the feedback forum. They can upvote others’ ideas, submit a new one and report a bug. Likewise, they can click on the survey widget to take the survey.
- Provides in-depth reports and charts to analyze the survey feedback.
- You can filter the reports based on user demographics, geography, and devices. Compare the experience of different audience segments using custom reports.
- Track survey performance, overall satisfaction score, changes in score with time, and other metrics from the dashboard.
Price: Contact for a quote
9. Promoter.io
Don’t have a website or want to keep it simple? If you are interested in running NPS and CES surveys via email, SMS, or URL link, Promoter.io is the answer. This NPS survey tool is another great Survicate alternative and perfect for companies that want to collect NPS scores from their customers through an outbound survey strategy.
Best for: Embedded email surveys, NPS and CES surveys
3rd party integrations allowed: Yes
Suited for: Small to large businesses
Features
- Create NPS, eNPS, and CES surveys and embed them in emails and SMS.
- Export your contacts to your Promoter account to send the surveys to the desired audience.
- Send automatic reminders to people who haven’t replied to your surveys.
- You can also choose to enable recurring survey frequency to track your scores over time.
- Provides a visual dashboard to show the performance of each survey campaign. Create and add tags to categorize the responses.
- Track your scores, survey completion rates, average score, promoters, detractors, and passives from a single screen.
- Highlights the top keywords in the responses and their associated NPS scores.
- Allows integration with other apps such as Shopify, Zendesk, Zapier, and Segment.
Price: Paid plans start at $100/month
10. GetFeedback
Let’s conclude the list with an enterprise-level survey feedback tool. GetFeedback is a complete survey management software and a suitable Survicate alternative. With its intuitive survey creator, powerful dashboards, and text analytics, you can create targeted surveys and measure their efficacy in real-time.
Best for: Multi-channel deployment, Advanced analytics, Sentiment analysis
3rd party integrations allowed: Yes
Suited for: Small to large businesses
Features
- Deploy surveys on multiple channels such as your website, mobile app, SMS, live chat, and email.
- Provides an easy-to-use survey editor with pre-built templates, more than 12 question types, theme customization, skip logic, and other features.
- Show the surveys to the right users with advanced targeting options. Target your customers based on behavior, demographics, and other attributes.
- You can also embed rating prompts in the mobile app to collect app store ratings.
- Use advanced text analytics and sentiment analysis tools to extract valuable feedback insights.
- Track customers’ sentiment and see changes over time using custom charts and dashboards.
- Monitor key phrases, trends, and topics in the survey responses using text analytics.
- Filter and send the data to your internal teams for quick actions.
- Monitor your survey scores like NPS and CSAT for individual channels or view the aggregate scores for all of them.
- Offers integration with your daily tools such as Zendesk, Slack, Google Analytics, A/B Tasty, and others.
Price: Contact for a quote
Choose the Best Survicate Alternative Today!
More features do not mean a better tool. The best tool is the one that provides optimal solutions for your business problems based on the factors such as survey types, data required, budget, sample size, and others. Use the above tool list to match the features that tick the items in your requirement checklist, find the best survicate alternatives for your business, and power up your survey campaigns.
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