5 Key UX Metrics & 8 KPIs to Measure User Experience
What makes a business successful? Is it tasteful marketing? Top-notch-quality product/service? Seamless interactions? Or exceptional customer support? It’s everything and more, i.e., user experience. How would you know where you lack and what you need to improve to offer an unparalleled user experience? It’s simple – you have to measure the user experience (UX). Quantifying...